Personal Data & GDPR:

The EU General Data Protection Regulation, known as the GDPR, came into effect on 25th May 2018.  Gartrac Limited and gartrac.com is committed to protecting the privacy of our website visitors and customers.

Privacy Policy:

Gartrac Limited and gartrac.com is committed to protecting your privacy. Gartrac Limited will only use the information that we collect about you lawfully (in accordance with the GDPR).

We collect information from you when you purchase products or services from us either by using our website, by telephone, face-to-face or by email.

We collect information about you for 2 reasons: firstly, to process any orders and secondly, to provide you with the best possible pre and post sales service.

How We Use Your Personal Data:

The type of information we will collect about you includes:

• your name
• your invoice/delivery address
• your phone number
• your email address
• your VAT details (if required)

If you are making a purchase, the information required will also include:

• your credit/debit card details (to include number, expiry date and CCV)
• country of residence for the purpose of currency conversion

The above data will be collected for the purpose of completing your purchase and contacting you re updates on your order progress.

Financial data, such as credit or debit card details, is not stored by Gartrac Limited.

We will never collect sensitive information about you without your explicit consent.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing so that the prices can convert to your (the visitor) local currency.

We may use technology such as Google Analytics to track the patterns of behaviour of visitors to our website. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way may be used to identify you unless you modify your browser settings.  This usage data may be used and processed for the purpose of analysing the use of our website and services.

Do We Share Your Data?:

We will never pass on or sell your personal data for the purposes of sending marketing information.

We may share some data with our payment service providers and courier service providers, such as eBay, PayPal, SagePay, UPS, TNT, RoyalMail, Parcelforce and Interparcel.  This is in order to facilitate payment and to ensure delivery of goods.

Other online service providers include Shopify, Shopify Apps, Magento, Google Analytics and Mailchimp.

The information we hold will be accurate and up-to-date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy or the personal information we hold about you, you should email us at info@gartrac.com